Somerset Academy, Inc.
Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible. The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student¹s teacher (if applicable).


Step 2

Make appointment to clarify issue with the school administrator.

Step 3

Contact Educational Support Provider (Academica)
Phone - (305) 669-2906

Step 4

Discuss Concerns with the President and/or Vice-President of the Board of Directors (Academica will assist in establishing contact).

Step 5

Discuss Concerns with the Vice-Chair and Member of the Board of Directors (Academica will assist in establishing contact).

Step 6

State concerns at a scheduled Governing Board meeting.

Step 7

Contact the Charter School Compliance and Support at your local school district.